General shipping information
Because every Rockacoca item is unique it usually takes between 3 and 7 business days to produce it. We'll send you an email with information about the status of your order. If you have any questions about your order please contact us at or call us at +359889083509 Monday - Friday, 11am - 6pm.
Cash on delivery.
PayPal (including credit card, debit card, and bank transfer).
Usually we use Rapido courier service for our delivery. The price of delivery is at about 2.50 euro for Bulgaria.
If you prefer other courier companies please contact us.
We make international delivery. For more information about foreign shipping please contact us.
You can also receive your order in our studio with an appointment in advance.
Refunds and Exchanges
A full refund will be given if you don’t love your ordered item! A refund will only be given if the product is shipped back to us within 14 days ( while you have to pay the shipping costs), unless it has arrived damaged. If the size of your t-shirt doesn’t fit we can exchange it (you have to pay the shipping costs or bring it to us).
Products in SALE category can not be exchanged.
Custom made products can not be refunded or exchanged.
Please, bear in mind that every pair of sneakers is unique and specially prepared for you and once you ordered your pair it can't be exchanged.
Please contact us before you want to send anything back
Custom orders information
For more information about custom orders write us at
Please, bear in mind that every item is unique and specially prepared for you and is possible to have minimal difference in colour and design.